Getting Started with Online Banking

What is Multi-Factor Authentication?

What would you like to learn today?

How do I find my branch/transit number, financial institution num...

Learn how

Vancity Carbon Counter

Learn how

How do I enroll in Password Reset?

Learn how

What is Multi-Factor Authentication?

Learn how

How do I set up Touch ID or Face ID on my iPhone or iPad to login?

Learn how

How do I change my online banking password?

Learn how

Interac e-Transfer Information Hub

Learn how

Getting Started with enviro™ Visa* credit cards

Learn how

Visa Cardholder resources and common questions

How do I enroll in the Visa Airport Companion Program?

What is Vancity Rewards?

How do I sign-up for all of the perks and benefits that are associated with my new enviro Visa Infinite card and/or enviro Visa Infinite Privilege card?

Navigating and troubleshooting my enviro™ Visa* alerts

Who are Account Administrators and Authorized Users?

How do I use the reporting, payment control, and savings tools that come with my enviro Visa card for business use?

How do I apply for an enviro™ Visa card?

Who are Primary Cardholders and Authorized Users?

How do I dispute a transaction on my enviro Visa card?

I’m travelling with my enviro Visa card. What do I need to know?

How do I access my Visa card information through the Manage my Visa card website?

Do you still need help?


Call us