Popular questions

• How do I log in to my account?
• What’s the new Relationship number?
• What are the processing times for my transactions?
• How is Vancity doing with all the issues and bugs related to the new banking system?
• I see an error with my online banking transaction. What do I do?
• How do I transfer funds to another member?
• MEMBER CARD # is long. How will I remember it?