Vancity Learning Hub

How do I cancel an Interac e-Transfer?

Follow these steps to cancel any sent e-Transfers.

There are two specific cases where members will not be able to cancel an e-Transfer.

  1. Cancel a Send Money transaction to a member that has set up Autodeposit while the e-Transfer is pending deposit
  2. Cancel a fulfillment of Request Money transaction pending deposit.

Steps to follow


  1. Log in to Online Banking.
  2. From the left menu, select ‘e-Transfers’.
  3. Under Transfer history (default view), select ‘Sent’.
  4. Find the transfer you want to cancel and click ‘Cancel’ on the right side.
  5. A success message will appear, and the transfer details will show as Cancelled.


Related posts:

Interac e-Transfer Information Hub How do I set up Autodeposit for Interac e-Transfer? How do I “Request Money” through Interac e-Transfer? How do I review my history of Interac e-Transfers?
Go to vancity.com
  • Was this article helpful?
  • Yes   No