Why is my business account not linking to third party finance software?

With the launch of the June 2019 enhancements to Online Business Banking, business members may need to reconnect their accounts with third-party finance software, e.g. Quickbooks. We apologize for the inconvenience. 

If necessary:

  1. Disconnect your previous accounts and re-add accounts.
  2. Update the web address for business banking accounts to: https://www.vancity.com/BusinessBanking/OnlineBanking/

If you are still experiencing difficulties, please contact the customer service line for the third-party software you are using.

Within Quickbooks software, select the option for Business Member Card (search Vancity). Do not select the icon on the home page of Quickbooks.

Screen to connect Vancity to Quickbooks

Please be aware of Section 23 (k) of the Business Member Agreement which relates to your liability when disclosing sensitive information like your MEMBER CARD # and PAC # (Personal Access Code).

© Intuit, Inc. All rights reserved. Intuit and QuickBooks are registered trademarks of Intuit, Inc.


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