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Enter the one-time activation code you received in your email. |
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Step 1: Once you’ve successfully entered your activation code you will be asked to enter your personal information to match you with your Equifax credit report. |
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Step 2: You will be prompted to verify your identity by answering a few questions about your credit history. |
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Step 3: Once you’ve successfully answered all the questions you will be asked to enter the email you’ll use to log in for future access. |
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Step 4: You’ll receive an email with a 6 digit code. Enter the code to log into your Credit Health Account. Please check your junk email if you didn’t receive the verification email in your inbox. |
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And that’s it! You’re now able to access your credit score. |
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Step 1: Now that you’ve created your account you can access your credit score in the future during the offer period until July 31st, 2026.
Just click “Login” under “Already have an account? |
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Step 2: Enter the email you used to create your Equifax Credit Health account. |
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Step 3: Log in to your email and find the 6 digit verification code that was sent to you and enter it on the Equifax platform.
And that’s it! |
FAQ
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If you’re getting an error message when you enter your activation code please send an email to ch_support@vancity.com and you will receive an email with a new activation code within 2-3 business days. |
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If you’re getting an error message, it might be because of a mismatch in information. The error message may have been triggered if you’ve recently changed your address, changed your name, have a freeze or fraud alert set up. Please follow the instructions below and give Equifax a call. |
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Follow the instructions on the error message and contact Equifax if you believe that the information provided in the question was incorrect.
To try again email us at ch_support@vancity.com to get a new activation code. |
