How do I change my telephone banking code?

Your Telephone Banking Code (referred to as PAC # prior to December 8, 2019) consists of 5- to 8-digits (numbers only). If you have not made any changes you can continue to use the same 5- to 8-digits to access telephone banking

To change your telephone banking code, follow these steps:

  1. dial 604.877.7001 or 1.800.310.8777 (toll-free)
  2. press “4
  3. enter your MEMBER CARD# and Telephone Banking Code #



To change your online banking password, go to How do I change my online banking password?

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