How do I change my PAC #?

Choose an option that works best for you:

must be 5- to 8- digits, numeric only (no letters or symbols)
cannot begin with a ‘0’ (zero)
cannot be generated by a password management feature such as iCloud Keychain as it may not meet Vancity’s PAC # requirements above
is different than your PIN #, use your:
- PAC # to log into online, mobile and telephone banking
- PIN # with your debit card to use at ATMs or to make point-of-sale purchases
shouldn’t be shared with anyone else. It’s your responsibility to protect your passwords

Go to vancity.com

Step 1: log in to the Vancity mobile app
Step 2: go to “Settings”
Step 3: tap “Change PAC”
Step 4: enter Current, New and, Verify New PAC # and tap “SAVE”
Step 5: confirm that new PAC # has been saved and click the menu button on top right to continue mobile banking

Step 1: log in to online banking click “Profile and Preferences” click “Change Personal Access Code (PAC)”
Step 2: complete the fields. Enter your current and new PAC click “Submit”
DONE