How do I Go Paperless with eStatements?

You can now access and download your eStatements through online banking (desktop only – PC or laptop). They look identical to paper statements and are convenient, environmentally-friendly and secure.

Benefits of eStatements

  • View, download or print eStatements through online banking as soon as they are available
  • Statements are stored securely in online banking for seven years
  • Reduce paper waste and clutter
  • Reduce the risk of your printed statements being lost or stolen
  • Free of charge (some account holders will be charged a monthly paper statements fee, effective March 1, 2024. See details).

How to opt-out of paper statements

For Vancity banking accounts


For enviro Visa accounts


Note: It may take up to six weeks for the change to take effect.


How to view your eStatements

Once you opt-out of paper statements, you’ll receive an email every time your eStatements are ready to view online. You can access them in online banking under ‘My Accounts’ and ‘View e-Statements’.

Go Paperless (e-Statement)


Can I continue receiving paper statements?

You can continue receiving paper statements or switch back to paper statements from eStatements at any time, however, some account holders will be charged $2.50 per month for each paper statement starting on March 1, 2024.

Exclusions apply:

You will not be charged a Paper Statement Fee in a month in which:

  1. You are within the first two years of Membership as part of the Refugee Assistance Program.
  2. Your Membership type is a Trust, Estate, or Accessibility.
  3. Any account holder is age 18 and younger or age 70 and older.
  4. Your chequing or savings account(s) had a negative balance at close of business/end of day. This includes lines of credit and overdraft.

Read more in the Service Charge Bulletin.

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