How do I redeem my Vancity Rewards points?

You can redeem your Vancity RewardsTM points online or over the phone.

Online: Log into the Manage my Visa card website, select ‘Redeem reward points’ and enter your CVV to access the Vancity Rewards website.

Phone: Call the Vancity Rewards Service Centre toll-free at 1-866-661-3377. They’re available:

  • Cash back and charity support – 24 hours a day, 7 days a week
  • Travel and gift card support – 6 am to 6 pm Pacific Time, 7 days a week
  • Cruises and vacation packages support – 5 am to 3 pm Pacific Time, Monday to Friday

Accessing Vancity Rewards

Redeeming points for cash back

Redeeming points for travel

Redeeming points for charity

Redeeming points for gift cards




TMVancity Rewards, enviro, enviro Gold and ExpenseGold are trademarks of Vancouver City Savings Credit Union.
*Trademark of Visa Int., used under license.
Vancity membership required for certain cash back rewards. Must have a Vancity deposit account to redeem for cash. Additional terms and conditions apply.

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