How do I create or edit Interac e-Transfer Profiles?

Steps to follow

The first time you send an Interac e-Transfer, you will be prompted to set up an e-Transfer profile. You will need to log in to your online banking account to follow the steps below.

Step 1:

Step 2:

On the left menu bar, navigate to ‘Transfer Money’, click ‘Add/Delete Contacts’, and select ‘Edit Sender Profile’.

Note: Under the ‘Add/Delete Contacts’ tab, you can edit your own e-Transfer profile as well as your recipient’s profile.

Step 3:

Edit your Interac e-Transfer profile.

Please note that the phone number entered must be a Canadian phone number.

Both the sender and recipient must have Canadian Bank accounts at participating financial institutions for a successful e-Transfer.

	Step 1: Log in online and click on the Interac e-Transfers box.
	Step 2: Click on settings.
	Step 3: Choose “My Profile”.
	Step 4: Edit your Interac e-Transfer profile. Please note that the phone number entered must be a Canadian phone number. Both the sender and recipient must have Canadian Bank accounts at participating financial institutions for a successful e-Transfer.

This is the information that will be used by Interac to complete your e-Transfers. You can update this information at any time by simply clicking on Edit Sender Profile.

Other FAQs

How do I accept and send Interac e-Transfers if I have an international phone number?

The first time you send an Interac e-Transfer, you will be prompted to set up an e-Transfer profile. You will need to log in to your online banking account to follow the steps below.

	Step 1: Log in online banking and select “e-Transfers” on the left side menu.
	Step 2: Select “Edit profile” and edit your Interac e-Transfer profile. Please note that the phone number entered must be a Canadian phone number. Both the sender and recipient must have Canadian Bank accounts at participating financial institutions for a successful e-Transfer.
	Step 3: Review information and select “Confirm” when ready.
	Step 4: The success screen confirms that the profile has been created.

	Step 1: Log in to the mobile app. Click on e-Transfers at the bottom menu and select ‘Edit profile’.
	Step 2: Edit your Interac e-Transfer profile. Please note that the phone number entered must be a Canadian phone number. Both the sender and recipient must have Canadian Bank accounts at participating financial institutions for a successful e-Transfer.
	Step 3: Review your information and click ‘Confirm’.
	Step 4: The success screen confirms that the profile has been created.

This is the information that will be used by Interac to complete your e-Transfers. You can update this information at any time by simply clicking on Edit Sender Profile.