Steps to follow
The first time you send an Interac e-Transfer, you will be prompted to set up an e-Transfer profile. You will need to log in to your online banking account to follow the steps below.
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Step 1:
Log in online banking and select “e-Transfers” on the left side menu. |
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Step 2:
Select “Edit profile” and edit your Interac e-Transfer profile. Please note that the phone number entered must be a Canadian phone number. Both the sender and recipient must have Canadian Bank accounts at participating financial institutions for a successful e-Transfer. |
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Step 3:
Review information and select “Confirm” when ready. |
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Step 4:
The success screen confirms that the profile has been created. |
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Step 1:
Log in to the mobile app. Click on e-Transfers at the bottom menu and select ‘Edit profile’. |
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Step 2:
Edit your Interac e-Transfer profile. Please note that the phone number entered must be a Canadian phone number. Both the sender and recipient must have Canadian Bank accounts at participating financial institutions for a successful e-Transfer. |
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Step 3:
Review your information and click ‘Confirm’. |
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Step 4:
The success screen confirms that the profile has been created. |
This is the information that will be used by Interac to complete your e-Transfers. You can update this information at any time by simply clicking on Edit Sender Profile.
Other FAQs
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Step 1:
Select ‘Edit profile’ in the e-Transfers tab. |
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Step 2:
Under Notify By select ‘Email’. Note: Leave the Mobile field blank. |
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Step 3:
Proceed with accepting and receiving e-Transfers via email. |
