How do I set up an automatic bill payment?

With so many bills to keep track of, it’s easy to forget a payment. You can set up automatic payments to ensure your bills are paid on time, every time, whether you remember them or not. There are 2 ways to set up an automatic payment:

1. What is a Pre-authorized payment?

• A regularly scheduled payment to a vendor from one of your accounts, usually monthly. Each month, the payment will be debited (paid) from your account
• Some popular vendors include: hydro and other utilities, loan payments, mortgage payments, credit cards, strata fees, insurance (ICBC), municipal taxes, etc. Learn more
• To set it up, you need to obtain instructions from the vendor directly – you may need to submit a form by mail or online. The vendor will as for either a blank voided cheque or account details – such as your transit, financial institution, and account number.  To locate them, please refer to below.

Online banking (desktop):

Step 1: Log in to online banking and select the account you want to pay your bills from. Take note of 12-digit financial account number
Step 2: click “More Details” you’ll find the Transit and Institution Numbers that vendors are looking for

Vancity mobile app:

Step 1: Log in and tap “Accounts”
Step 2: Select the account you want to pay your bills from
Step 3: tap “Account Details” you’ll find the Transit, Institution, Account Numbers that vendors are looking for

2. What is a scheduled bill payment?

• Schedule a future-dated payment(s) on your own using online or mobile banking. Here’s how:

Online banking (desktop):

Step 1: Log in to online banking: click “Pay Bills” click the drop down menu and select which account you want to pay from check off the bill payee enter the Payment Date enter the Amount (no dollar sign) click “Pay Bills”
Step 2: Review the information to see everything is accurate, then click “Confirm” to schedule your bill payment

Online banking (mobile):

Log in to online banking (mobile) click “Pay Bills”
Select an account
Select a Payee
Enter the payment amount click “Other date” and enter your bill payment date click “Continue”
Review the payment details and if everything is correct: click “Confirm”
Look for “Payment Status: Completed” and you’re good to go.

Vancity mobile app:

Log in to the Vancity mobile app tap “Pay Bills”
Select Account you want to pay from
Tap “Select Payee” Select Payee
Complete the payment details: enter Amount tap “Later choose future payment date tap “PAY THIS BILL”
Review payment details and if they’re correct, tap “CONFIRM”
When you see “Bill Payment Status: Complete”, you’re done. Tap “SCHEDULED BILL PAYMENTS” to see all scheduled bill payments You’ll see all your scheduled bill payments listed by date