How can I transfer my INTERAC e-Transfer contacts from one card to another?
Did you know?
Your Interac e-Transfer recipients and contacts are linked to a specific MEMBER CARD® debit card. If you lose or cancel that card, the contacts saved in your Interac e-Transfer profile for that card will also be removed.
To transfer your contacts from one card to another, simply follow the steps below.
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Step 1:
Log into Online Banking using the card you will not keep. From the main menu, click e-Transfers, then select ‘Contacts’ from the expanded options. |
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Step 2:
Choose a contact to view their details. Copy down the contact information and note the ‘Add Contact’ button located near the top right of the page. |
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Step 3:
Log out, then log back in using the card you want to keep. Enter the copied information, click ‘Continue’, and confirm to finalize the transfer. |
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Step 1:
Open the Vancity mobile app and log in using the card you will not keep. Tap the e-Transfers tab from the main menu. |
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Step 2:
On the next screen, tap ‘Contacts’. |
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Step 3:
Select the contact you want to transfer. Note the “+” button near the top right of the screen. |
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Step 4:
Copy the contact information displayed. |
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Step 5:
Log out, then log back in using the card you want to keep. Return to the Contacts page and tap the “+” button. Enter the copied information, tap ‘Continue’, and confirm to finalize the transfer. |
