How do I set up banking and enviro™ Visa* alerts?

Online banking alerts and enviro™ Visa* alerts provide yet another layer of security to your online banking experience. With our free alerts, Vancity automatically sends you an email and/or a text message to your mobile phone to alert you of certain changes to your account made through online banking.

Here’s how to set up, edit or delete banking alerts:

Here’s how to set up, edit or delete enviro™ Visa* alerts:

enviro™ Visa* alerts are not available at this time for non-member enviro™ Visa* cardholders as they are triggered by Vancity online banking.  These alerts can not be set up through Vancity mobile app or mobile web.


We encourage you to do a test to see if you’re receiving alerts via email and/or text messages. If you’ve not received it, please check your junk e-email folder. Please add “” to your contacts.

Learn more about enviro™ Visa* alerts and common error messages

For more information about your enviro™ Visa* alerts, please reference the following Learning Hub article:  Navigating and troubleshooting my enviro™ Visa* alerts

How alerts can help protect you from becoming a fraud victim

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