Online banking alerts and enviro™ Visa* alerts provide yet another layer of security to your online banking experience. With our free alerts, Vancity automatically sends you an email and/or a text message to your mobile phone to alert you of certain changes to your account made through online banking.
What's the difference between online banking alerts and enviro™ Visa* alerts?
Here’s how to set up, edit or delete banking alerts:
Online banking (desktop only)
Here’s how to set up, edit or delete enviro™ Visa* alerts:
enviro™ Visa* alerts are not available at this time for non-member enviro™ Visa* cardholders as they are triggered by Vancity online banking. These alerts can not be set up through Vancity mobile app or mobile web.
What information will I need to sign up for enviro™ Visa* alerts?
How do I set up enviro™ Visa* alerts?
How do I Manage/Add Alerts?
What do I do if I can't find my service provider?
What number (short-code) will my enviro™ Visa* alert come from?
How do I view enviro™ Visa*alerts?
How do I turn off enviro™ Visa* alerts?
We encourage you to do a test to see if you’re receiving alerts via email and/or text messages. If you’ve not received it, please check your junk e-email folder. Please add “firstname.lastname@example.org” to your contacts.
Learn more about enviro™ Visa* alerts and common error messages
For more information about your enviro™ Visa* alerts, please reference the following Learning Hub article: Navigating and troubleshooting my enviro™ Visa* alerts
How alerts can help protect you from becoming a fraud victim