How do I find my branch/transit number, financial institution number and account number?

Your account details


 

Your branch/transit number, financial institution number and account number can all be found on a cheque, in online banking or in our mobile app. You can download a void cheque online to set up a direct deposit or pre-authorized payment.

See below for instructions on how to download your void cheque

  • Log in to online banking and select the account you want your direct deposit or pre-authorized payments to go through.
  • Once you’ve selected the account, click on the link that says “Direct Deposit and Pre-Authorized (PAD) Form” and download the form.

Note: If you have a joint account, only the account holder that is logging in will see their name displayed on the direct deposit form. You will not be able to see both names.

 

OR you can write down your account information and send it to your vendor.

Step 1:

  • Log in to online banking and select the account you want to pay your bills from. Take note of 12-digit financial account number
Step 2:

  • click “More Details”
  • you’ll find the Transit and Institution Numbers that vendors are looking for

 

Sample void cheque

If your cheques were printed before 2017 and the account number on your cheque does not start with 1000, please log into Online Banking, or talk to us at a branch or over the phone, to obtain your current account number.

Step 1:

  • Log in and tap “Accounts”
Step 2:

  • Select the account you want to pay your bills from
Step 3:

  1. tap “Account Details”
  2. you’ll find the Transit, Institution, Account Numbers that vendors are looking for

If you do not have a cheque or access to online banking, please visit your nearest community branch or call 604.877.7000 (toll-free at 1.888.826.2489) for assistance.

Your branch/transit number, financial institution number and account number can all be found on a cheque, in online banking or in our mobile app. You can download a void cheque online to set up a direct deposit or pre-authorized payment.

See below for instructions on how to download your void cheque:

  • Log in to online banking and select the account you want your direct deposit or pre-authorized payments to go through.
  • Once you’ve selected the account, click on the link that says “More”.

Note: If you have a joint account, only the account holder that is logging in will see their name displayed on the direct deposit form. You will not be able to see both names.

  • In the popup window, select “Download direct deposit form”.
  • The pdf containing the void cheque will be downloaded followed by a success message. The first number (listed “16320” on example) lists the branch/transit number. The second number (listed “809” on example) lists the financial institution number.

 

OR you can write down your account information and send it to your vendor.

Sample void cheque

If your cheques were printed before 2017 and the account number on your cheque does not start with 1000, please log into Online Banking, or talk to us at a branch or over the phone, to obtain your current account number.

Step 1:

  • Log in and scroll down to select the account you want to pay your bills from.
Step 2:

  • Scroll down and select “More”.
Step 3:

  • Scroll down and select “Download direct deposit form”.
Step 4:

  • The pdf containing the void cheque will be downloaded followed by a success message. The first number (listed “16320” on example) lists the branch/transit number. The second number (listed “809” on example) lists the financial institution number.

If you do not have a cheque or access to online banking, please visit your nearest community branch or call 604.877.7000 (toll-free at 1.888.826.2489) for assistance.

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