How do I set up an automatic bill payment?

With so many bills to keep track of, it’s easy to forget a payment. You can set up pre-authorized payments and schedule bill payments to ensure your bills are paid on time, every time, whether you remember them or not. There are 2 ways to set up an automatic payment:

Scheduled

(at a later date)

Recurring
1. Pre-authorized payment (set up with your vendor)
2. Scheduled bill payment (set up in online/mobile banking)

1. What is a pre-authorized payment?

  • A regularly scheduled payment to a vendor from one of your accounts, usually monthly. Each month, the payment will be debited (paid) from your account
  • Some popular vendors include: hydro and other utilities, loan payments, mortgage payments, credit cards, strata fees, insurance (ICBC), municipal taxes, etc. Learn more
  • To set it up, simply go to your online banking account and download a void cheque where you can find all the information you need.

You can download a void cheque by following the steps below.

Step 1:

Log in to online banking and select the account you want your direct deposit or pre-authorized payments to go through.

Step 2:

Once you’ve selected the account, click on the link that says ‘More’.

Note: If you have a joint account, only the account holder that is logging in will see their name displayed on the direct deposit form. You will not be able to see both names.

Step 3:

In the popup window, select ‘Download direct deposit form’.

Step 4:

The PDF containing the void cheque will be downloaded followed by a success message. The first number (listed “16320” on example) lists the branch/transit number. The second number (listed “809” on example) lists the financial institution number.


Alternatively, you can set up by obtaining the instructions from the vendor directly. You may need to submit a form by mail or online. The vendor will ask for either a blank voided cheque or account details, such as your transit, financial institution, and account number. To locate them, please refer to the above and “How do I find my branch/transit number, financial institution number and account number?” for more detailed instructions.

Sample void cheque

Step 1:

Log in and scroll down to select the account you want to pay your bills from.

Step 2:

Scroll down and select ‘More’.

Step 3:

Scroll down and select ‘Download direct deposit form’.

Step 4:

The PDF containing the void cheque will be downloaded followed by a success message. The first number (listed “16320” on example) lists the branch/transit number. The second number (listed “809” on example) lists the financial institution number.

2. What is a scheduled bill payment?

Schedule a future-dated payment(s) on your own using online or mobile banking. Here’s how:

Step 1:

Log in to online banking and click ‘Pay a bill’ for the account you would like to pay from.

Step 2:

Setup a payee and change the payment date to a future date to schedule a payment. Click ‘Continue‘ when ready.

Step 3:

Review payment details and click ‘Confirm and pay’ when ready.

Step 4:

You will get a confirmation with date and amount paid.

Step 1:

Log in to the Vancity mobile app. Tap the 3 dots beside the account you would like to pay from.

Step 2:

Tap ‘Pay a bill’ on the popup screen.

Step 3:

Setup a payee and change the payment date to a future date to schedule a payment. Click ‘Continue’ when ready.

Step 4:

Review the details of payment and click ‘Confirm and pay’ when ready.

Step 5:

You will get a confirmation with date and amount paid.

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