What is my online banking password?

If created or changed on or after Sunday, December 8, 2019, your online banking password (formerly referred to as PAC #) is an 8- to-30 character password that contains numbers, letters and symbols.

If your online banking password (formerly referred to as PAC #) was set up prior to December 8, 2019 and has not been changed, it consists of 5- to 8-digits (numbers only).

How does this affect Telephone Banking?

Your Telephone Banking Code (also referred to as PAC # prior to December 8, 2019) consists of 5- to 8-digits (numbers only).