Who are Primary Cardholders and Authorized Users?

  This section only applies to enviroTM Visa* Classic, enviro Visa Gold cards, enviro Visa Infinite* card, and enviro Visa Infinite Privilege* card for personal use. If you have an enviro Visa Business or enviro Visa Infinite Business* card, you’ll need to know who Account Administrators and Authorized Users are for our business use cards. … Continued

I didn’t receive the verification email when trying to add my card to the Apple Wallet app. What should I do?

Check your Junk or Spam folder and look for an email with the following information: Debit card: From: donotreply@vancity.com <donotreply@vancity.com> Subject: Mobile Interac Flash – Card Activation Credit card: From: Vancity Visa <Visa_alert@alert.vancity.com> Subject: Vancity enviro Visa – Apple Pay Activation Code If the email is not found, check the Wallet app for next steps.

Where can I find information or help on Apple Pay?

Online Vancity Support for more FAQs Apple Support for more product information Telephone Call our Member Services Centre at 1.888.826.2489 from 8 am to 8 pm Monday to Saturday, and from 10 am to 5:30 pm on Sunday Call Card Services at 1-800-611-8472 available 24/7 In-person Visit your nearest community branch

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