When will I receive my statement?

We produce a branch statement monthly for your Relationship # with non-registered accounts, namely: chequing, savings, term deposits, loans, mortgages and lines of credit. This statement is viewable in online banking as an eStatement. Note: If there are only term deposit accounts at the branch, we produce a statement annually in January on your branch statement date.

If you hold registered accounts, namely the savings accounts and term deposit accounts held in registered plans (RRSP, RRIF, TFSA, etc.), and the Class B Membership Shares account (‘Memberships Shares’) we produce a branch statement annually in January on your branch statement date and upload it as an eStatement in online banking.

If you hold non-registered accounts at the same branch, all these accounts may be combined on the monthly statement.

  • Was this article helpful?
  • Yes   No

Do you still need help?

Search

Call us