Did Vancity discontinue epost™?

Since our credit card services upgrade on Monday, January 14, 2019, we no longer participate in the Canada Post epost service. The last day for receiving your enviro™ Visa* account statement via epost was Wednesday, January 9, 2019.

Instead, your Visa statements will now be available on our website starting Tuesday, January 15. You can ask us to notify you by email when a new eStatement is available and opt-out of paper statements on the Manage my Visa card website. Plus, if you’re a Vancity member with an enviro Classic or enviro Gold Visa Card, your eStatements will also be accessible in Vancity online banking (personal). Learn more about our new Visa eStatements, where you can find them, how to set up email notifications, and how to opt-out of paper statements.

You’ll still be able to access your previous statements through epost for up to seven years from the time they were received.

*Note: Members who have set up epost for non-Vancity statements and/or bills will continue to receive those epost notifications through online banking.

Read on to learn more.

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