I didn’t receive the verification email when trying to add my card. What should I do?

Check your Junk or Spam folder and look for an email with the following information:

Debit card:

From: donotreply@vancity.com <donotreply@vancity.com>
Subject: Mobile Interac Flash – Card Activation

Credit card:

From: Vancity Visa <Visa_alert@alert.vancity.com>
Subject: Vancity enviro Visa – Apple Pay Activation Code

If the email is not found, check the Wallet app for next steps.

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