You may have received a one-year dormancy account notice in the mail.
We have created this page to answer your questions.
Why did I receive a one-year dormancy account notice?
Why did I receive multiple one-year dormancy account notices?
What is a dormant account?
I received a one-year dormant account notice. Will I be charged a fee?
How do I find out which account is dormant?
I make regular transactions on my account. Why did I receive a dormancy account notice?
I received a one-year dormancy account notice, but I think I closed that account. What should I do?