Why did I receive a dormancy account notice?

You received this notice because one of your Vancity accounts is “inactive”. This simply means that you have not made a transaction on one of your Vancity chequing or savings accounts for one year.

If the account remains inactive for another year, it will become dormant and will be charged a $2 dormancy fee each month it is dormant.

To avoid being charged a dormancy fee, all you need to do is re-activate the account by making a transaction on it. You can deposit, transfer or withdraw money from a branch or Vancity ATM; or make a transaction through online, mobile or telephone banking.

To ensure the account remains active, you need to make at least one transaction on it every year. Please note: accruing interest on an account is not considered a transaction.

If the inactive account no longer meets your needs, please visit your branch or call us at 1.888.826.2489.

You may also have Vancity accounts that ARE active – those are not affected by the dormancy notice.

You received these notices because some of your Vancity accounts are “inactive”. This simply means that you have not made a transaction on those accounts for one year.

If these accounts remain inactive for another year, they will become dormant and each account will be charged a $2 dormancy fee each month they are dormant.

To avoid being charged a dormancy fee, all you need to do is re-activate the accounts by making a transaction on them. You can deposit, transfer or withdraw money from a branch or Vancity ATM; or make a transaction through online, mobile or telephone banking.

To ensure the accounts remain active, you need to make at least one transaction on each account every year. Please note: accruing interest on an account is not considered a transaction.

If the inactive accounts no longer meet your needs, please visit your branch or call us at 1.888.826.2489.

You may also have Vancity accounts that ARE active – those are not affected by the dormancy notice.

If your non-registered chequing or savings account is inactive for 24 months or longer, it will be considered dormant and you’ll be charged a $2 dormancy fee every month. You can reactivate your account at any time. If the account remains inactive for 10 years, any funds over $100.00 are sent to BC Unclaimed Property Society.

NO. You are not being charged a fee at this time.

If the account remains inactive for another year, it will become dormant and will be charged a $2 dormancy fee each month it is dormant.

To avoid being charged a dormancy fee, all you need to do is re-activate the account by making a transaction on it. You can deposit, transfer or withdraw money from a branch or Vancity ATM; or make a transaction through online, mobile or telephone banking.

If the inactive account no longer meets your needs, please visit your branch or call us at 1.888.826.2489.

You may also have Vancity accounts that ARE active – those are not affected by the dormancy notice.

To identify the inactive account, you can:

• Log-in to online or mobile banking and review your list of accounts to find an account that has not had any transaction for one year
• Visit your nearest branch
• Call our Member Services Centre at 1.888.826.2489

If the account remains inactive for another year, it will become dormant and will be charged a $2 dormancy fee each month it is dormant.

To avoid being charged a dormancy fee, all you need to do is re-activate the account by making a transaction on it. You can deposit, transfer or withdraw money from a branch or Vancity ATM; or make a transaction through online, mobile or telephone banking.

To ensure the account remains active, you need to make at least one transaction on it every year. Please note: accruing interest on an account is not considered a transaction.

If the inactive account no longer meets your needs, please visit your branch or call us at 1.888.826.2489.

You may also have Vancity accounts that ARE active – those are not affected by the dormancy notice.

You received this notice because at least one of your Vancity accounts is “inactive”. You may also have Vancity accounts that ARE active – those are not affected by the dormancy notice.

Please note, an inactive account with no funds in it does not mean that the account has been closed. If the inactive account no longer meets your needs, please visit your branch or call us at 1.888.826.2489.

To identify the inactive account, you can:

• Log-in to online or mobile banking and review your list of accounts to find an account that has not had any transaction for one year
• Visit your nearest branch
• Call our Member Services Centre at 1.888.826.2489

Please visit the branch or call us at 1.888.826.2489 so we can assist you. Please note: an inactive account with no funds in it does not mean that the account has been closed.