How do I add a recipient to send or request an Interac e-Transfer®?

If it’s your first time sending money to or requesting money from a person via the Interac e-Transfer recipient, you’ll need to add a new recipient. You can also edit or delete recipients from the Add/Delete Recipient page.

Our valued business banking members will need to record their Interac e-Transfer recipients by June 7, 2019.

When the exciting new features for Online Business Banking launch this summer, business members will need to re-create their Interac e-Transfer profile. This means re-entering the details of your sender profile, adding recipient information and re-registering for the Autodeposit feature.

Follow the steps below to navigate to your list of recipients then copy and paste or screenshot the information and save a copy.

 

Follow these steps

  Account summary page

 

  1. From the Account Summary page in Online banking, select “Transfer Money” from the left hand menu.
Transfer funds page

 

  1. Select “Add/Delete Recipients” from the sub menu on the left hand side
Add or remove recipients page

 

  1.  On the Recipients page, select ‘Add Recipient” from the menu near the top of the page
Add recipient page

 

  1. Complete all information on the form and select whether you want to send the Interac e-Transfer notifications by email, text or both.
  • Choose a security question that will be familiar to you and the sender.
  • Click Add Recipient to finish the task.


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