Effective May 6, 2018, the list of accounts you see when transferring to another member or Relationship # has been reduced from twenty-six different accounts to seven account categories, e.g. Personal Chequing.
Click below to see our step-by-step instructions:
Online Banking (via desktop)
Online Banking (via mobile device)
Vancity mobile app
You first need to obtain the following information from the person you want to transfer funds to:
|1. their 7- or 8- digit Relationship number||
|2, their Account category||
For example, if a member selects Personal Chequing the money will go into the members Chequing Plus account. If they don’t have a Chequing Plus account it will go into the Personal Chequing account they opened first.
This default account is based on the most commonly used account by members within that category.
Did you know?
- when you make a transaction after 10:00 pm PT, the funds are withdrawn immediately and you can see your new balance in the Account Summary; however, the transaction will not appear in your Account Activity until approximately 3:00 am PT. Learn more
- You can save an intermember transfer information for your frequent transfers, here’s how
Are you seeing an error with your transaction? Let us help you