PaymentStream AFT is a new and improved replacement product for CAFT (Customer Automated Funds Transfer). It facilitates processing and settlement of pre-authorized debits and direct deposit transactions. The new service will have a streamlined interface and more effective limits and controls. The goal is to migrate all existing CAFT members to PaymentStream AFT by end of 2018. New member requests will be processed in PaymentStream AFT.
Why is the migration to new platform taking place?
Is the migration mandatory?
Is there a User Guide for new PaymentStream AFT?
Do I have to migrate to PaymentStream AFT
What are the benefits of Payment Stream AFT
How will I login to Payment Stream AFT?
Will my current User ID and password work?
What is 2-Step Security?
What are Hard and Soft Tokens are are they mandatory?
Do I have to pay for a token?
If I use the Soft Token on my smartphone will I be charged for data usage?
Can I share my token?
We just had an employee leave and another employee start, can we assign the token to the new employee?
Do tokens expire?
How long will hard token batteries last?
Can someone have both a hard and soft token?
What if someone starts using one type of token and wants to switch to another type of token?
I have multiple accounts that I use for different purposes. Is it possible to get a single token assigned to all of them?
Are hard tokens waterproof?
I lost my token, how do I get a new one?
Will my Originator ID limits change?
What is forced mandatory approval?
How will approvals work for manual release, automatic release and file upload?
Are PaymentStream AFT users the same as in CAFT?
Can I customize access to reports by user?
Are there any specific systems requirements to use PaymentStream AFT?
Can I use the new application on a MAC computer?
Can I user the new application on an iPad?
Are there changes to submission deadlines?
How does processing around non-business days work?
Will I get email confirm once the files is released?
Can I release individual records in PaymentStream AFT?
Can a user have different rights for different Originator IDs?
Can I switch from manual to automatic release or from automatic to manual?
What happens if I enter incorrect password at login?
Originator ID display field has 30 characters limit in CAFT? Will this change in PaymentStream AFT?
Who do I contact if I have any additional questions?